Shipping policy
Domestic Shipping Policy:
Shipping Methods: We offer standard shipping for domestic orders within Belgium. Free of charge for orders over €130. Otherwise the shipping costs is €4,75.
Processing Time: The processing time for jackets is 1 to 3 business days, while prints require 3 to 5 business days for processing. Please note that processing times exclude weekends and holidays. Prints are ordered from an external supplier.
Shipping Time: Once your order has been processed, please allow an additional 2 to 3 business days for shipping within Belgium.
Shipping Costs: The shipping cost for domestic orders less then 130€ is €4.75. I will provide free shipping for orders more then €130 (within Belgium!).
Free Shipping: For orders more then €130.
Order Tracking: Shopify provides order tracking functionality, allowing you to track your shipment directly through our website. Once your order has been dispatched, you will receive a tracking number via email.
Lost or Stolen Packages: We've taken extra precautions by including insurance with our shipping services. This means that your package is guaranteed up to €500 for goods. In addition, recipients must sign upon delivery to ensure secure receipt of the package.
International shipping: Germany, France, Italy, the Netherlands:
Shipping methods: We offer international shipping to Germany, France, Italy, Spain, Portugal and the Netherlands. Free of charge for orders over €280. Otherwise the shipping cost is €11.50.
Processing Time: The processing time for jackets is 1 to 3 business days, while prints require 3 to 5 business days for processing. Please note that processing times exclude weekends and holidays. Prints are ordered from an external supplier.
Shipping Time: Once your order has been processed, please allow an additional 3 to 5 business days.
Free Shipping: We waive shipping charges when two products are purchased, as we actively encourage wearing matching jackets. Additionally, we want to offer you the option to purchase both your favourite print and jacket without additional shipping costs.
International shipping: to other countries
For customers wishing to place an order from countries not listed above, please send an email to hello@art-by-caro.com